HELP!
I have friends who would appreciate some advice from cooks…good cooks who know their way around the kitchen. Their DCS “professional” range has finished conking out after 15 years. They are trying to get something else while the burners are still functioning, and they’re the only things left that work. What a crappy range it turned out to be. Repairs are non existent because the parts have to be shipped from somewhere in Sweden. Ugh. So, the question becomes, if price isn’t a big deal but quality is, which gas (or duel fuel) range will give them a happy kitchen again ?
What advice do you have?
They were leaning toward Viking until they started reading the ratings.
So…comments are very welcome, as always. Help my friends locate a good range…I may want to spend the winter with them.
One vote for a Bosch gas range. Other votes just in for Viking and Wolfe.
Comment by Peg Britton — 9/15/2009 @ 12:07 pm
Good info. Thanks much!! While all your research is coming in, we’ve been doing some investigative work: turns out we were misinformed by our first range repairman. He said the parts had to come from Scandanavia, and that From my friend with the problem range: DCS was no longer made. Well, we saw DCS ranges at Sears Sunday; guess he never got the memo. We also have found a dandy place to order parts, and they’re right here in the US, and in stock. If my diagnosis is correct, we need a broiler ignitor and/or oven ignitor, a thermostat adjustment, a good cleaning of the “innards,” and O2/gas mixture adjustments. This should run $1200. or thereabouts. The new DCS price runs about the same as Viking. So, we’re going to roll the dice and use a different company’s repair service, and get an estimate for repair costs. If the new guy says DCS is no longer made or he would have to have a private jet to get him to Cannes to pick up parts, we’ll know we’re screwed and we’ll be moving on toward the new Viking. BTW, DCS is now owned by Fisher Paykel, and the tag end of their email address is .nz Makes me wonder if it’s based in New Zealand. More research will tell the tale.
Comment by Peg Britton — 9/16/2009 @ 4:14 pm